Last updated: October 6, 2026
1. About this policy
This Privacy Policy explains how Veteran Resource Solutions Group LLC (“VRSG,” “we,” “us”) collects, uses, and protects information when you visit veteranresourcesolutionsgroup.com (the “Site”) or contact us through it. It applies only to this Site and to the messages you send us. It does not cover information we handle while performing a contract, which is governed by that contract and applicable law.
By using the Site you acknowledge this policy. If you do not agree, please do not use the contact form.
2. Information we collect
Information you give us
- Contact form and email: your name, organization, email address, phone number, the service you are interested in, and anything you write in your message.
- Calls and documents: information you share when you call us or ask us to send documents such as our capability statement.
Information collected automatically
- Server and security logs: our website host and network provider may record technical data such as IP address, browser type, device type, pages requested, and date and time. We use this only to operate, secure, and troubleshoot the Site.
- Cookies and tracking: the Site does not set advertising or analytics cookies and does not use tracking pixels. If we add analytics later, we will update this policy first and, where required, ask for your consent.
- Fonts: the Site loads fonts from Google Fonts. When a page loads, your browser connects to Google’s servers, which may receive your IP address and browser details. See Google’s privacy policy for how it handles that data.
3. How we use information
We use the information above to:
- respond to your questions and requests, including sending a capability statement;
- discuss potential work, teaming, or subcontracting;
- keep the Site secure, prevent abuse, and fix errors;
- meet legal, contractual, and regulatory obligations; and
- keep records of business communications.
We do not use your information to make automated decisions about you, and we do not sell it.
5. Please do not send sensitive information
The contact form and ordinary email are not secure channels for sensitive material. Please do not send:
- classified information or controlled unclassified information (CUI);
- protected health information (PHI) or other patient records;
- Social Security numbers, bank or payment card numbers, passwords, or government ID numbers.
If a project requires exchanging protected information, we will arrange an approved, secure method first.
6. How long we keep information
We keep business inquiries for as long as needed to respond, to manage the relationship, and to meet legal, tax, and contract record keeping requirements. When information is no longer needed, we delete or anonymize it. Server logs are kept by our providers for short periods under their own schedules.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information, including encrypted (HTTPS) connections to the Site and access limited to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live, laws such as the Virginia Consumer Data Protection Act and the California Consumer Privacy Act may give you additional rights, including the right to know, access, correct, delete, and not be discriminated against for exercising these rights. These laws apply only to businesses that meet certain thresholds, and we will honor requests to the extent they apply to us.
To make a request, email carlos@veteranresourcesolutionsgroup.com or call 703-929-3972. We may need to verify your identity before acting on a request. If we decline a request, we will explain why, and you may follow up with us or with your state attorney general.
Marketing messages: we do not send marketing email through this Site. If we ever do, each message will include a way to opt out.
9. Children
The Site is intended for business visitors. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.
10. Links to other websites
The Site links to other websites such as the U.S. Small Business Administration (sba.gov, certifications.sba.gov) and SAM.gov. We do not control those sites and are not responsible for their privacy practices. Please read their policies.
11. Do Not Track and Global Privacy Control
Because the Site does not track visitors across websites or use advertising cookies, there is nothing for a Do Not Track or Global Privacy Control signal to turn off. We treat such signals as a request to opt out where applicable.
12. Where information is processed
We are based in the United States, and information you send us is processed and stored in the United States and in other countries where our service providers operate. If you contact us from outside the United States, you understand that your information will be transferred to and handled in the United States.
13. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. If we make a material change, we will post a notice on the Site.
14. Contact us
Questions about this policy or your information?
Veteran Resource Solutions Group LLC
Suite 150, 1727 King Street, Alexandria, VA 22314
Email: carlos@veteranresourcesolutionsgroup.com
Phone: 703-929-3972